🎯 Goal:
Redesign the £750 million European Health Insurance Service to reduce costs and improve citizen access abroad.

🛠️ Actions:

• Led a UK-wide Discovery with seven government agencies.

• Developed a Blueprint and Roadmap for change in consultation with EU health departments.

🚀 SMART Impact:

• Identified £47M in annual savings

• Mapped a 30% reduction in healthcare claim processing time.

🎯 Goal:

Merge 22 UnitingCare and Wesley Mission agencies into Uniting VicTas without service disruption.

🛠️ Actions:

• Led PMO managing 35+ merger-related projects.

• Designed Transformation Framework aligned with Policy Reform from the Disability and Early Childhood sector.

🚀 SMART Impact:

• Delivered merger on time and on budget.

• Achieved 100% compliance with regulatory and transitional funding requirements.

🎯 Project Goal:

Develop a sustainable 5-year organisational strategy to support public health, education, and community development programs.

🛠️ Actions:

• Mapped field operations and engaged field teams.

• Developed donor engagement strategies and SME partnership frameworks.

🚀 SMART Impact:

• Projected 30% increase in program sustainability over five years.

• Positioned EBPP for 20% year-on-year growth in donor contributions.