European Health Insurance Redesign 2013–2015
🎯 Goal:
Redesign the £750 million European Health Insurance Service to reduce costs and improve citizen access abroad.
🛠️ Actions:
Led a UK-wide Discovery with seven government agencies.
Developed a Blueprint and Roadmap for change in consultation with EU health departments.
🚀 SMART Impact:
Identified £47M in annual savings
Mapped a 30% reduction in healthcare claim processing time.
East Bali Poverty Project (EBPP) – Organisational Strategy 2019
🎯 Project Goal:
Develop a sustainable 5-year organisational strategy to support public health, education, and community development programs.
🛠️ Actions:
Mapped field operations and engaged field teams.
Developed donor engagement strategies and SME partnership frameworks.
🚀 SMART Impact:
Projected 30% increase in program sustainability over five years.
Positioned EBPP for 20% year-on-year growth in donor contributions.